Recently, the town of Taber, Alberta introduced and passed a bylaw that enforces a curfew for teens and prevents people from yelling, swearing and gathering in groups of more than three in public. Click here for the story.
I can only speculate why they introduced this controversial bylaw that has Albertans buzzing with passionate opinions on both sides of the argument. My guess would be, that it was implemented to address issues with young people and, more specifically, their behaviour in the Town of Taber.
On the one hand, it’s understandable. It makes the lives of city employees easier. On the other hand, as well as targeting the specific demographic believed to be problematic, it lumps in the majority of folks who do not cause ‘problems’ in the town.
I can’t help but wonder. Have they considered other ways to address this issue? A consultation with youth service groups to create new youth programs, perhaps? Or training bar staff to recognize when someone has had enough to drink, and to cut them off when that happens?
Creating policies and processes in organizations is often a microcosm of the same kind of methodology Taber and other municipalities implement to create an environment that allows its employees to do their jobs well. And it works; that is if the rules equip employees to do their job, but not so much, when they prevent them from doing their job well.
Sometimes policies make life more difficult for the majority of people who have not caused problems. Sometimes processes, although easier for employees, make it harder for people trying to access services or donate time and money to you.
How often do you review your policies and processes? Do they encourage an environment that allows for maximum effectiveness regarding your mission? Do they serve you or prohibit you from doing your job?
The purpose of this blog is to facilitate discussions that will help us all to better engage with our communities. Your participation and feedback are most welcomed and valued. Please join the discussion below.